CSK LogoCSK Logo

TERMS & CONDITIONS

    HOME

Terms & Conditions

Access to and use of the “Chennai Super Kings” Platforms (as defined below) and the products and services made available in the Platforms are subject to the following terms, conditions, and notices (“Terms of Use”). By accessing and using the Platforms, You (as defined below) agree to all Terms of Use along with the Privacy Policy.

1. Information about Us
      The “Chennai Super Kings” web pages and the corresponding mobile applications and related content and services (collectively, “Platforms”) is owned and licensed by Chennai Super Kings Cricket Limited (referred to as “CSK”, “We”, “Us”, “Our”) having its registered office at Dhun Building, 827, Anna Salai, Chennai – 600 002.
      The usage of Platforms by the user (“You”) / (“User”) is subject to the terms and conditions contained herein. Reference to the term ‘You’ or ‘User’ shall mean you individually or in the event you are accepting the terms on behalf of any company or body corporate or such other legal entity, it shall also mean and include such entity.
      The Platforms are available online and on the ‘App Store’ and ‘Play Store’.
      Any questions pertaining to the Platforms can be forwarded to support@chennaisuperkings.com
2. Acceptance of Terms of Use
      Accessing, browsing or otherwise using the Platforms will be construed as giving your unequivocal and revocable acceptance and acknowledgement to the terms and conditions contained under Terms of Use and binding policies hereof.
      By using the Platforms, You declare to have carefully read, understood and agree to be bound by these Terms of Use.
      CSK may at its sole discretion allow or disallow User’s access to Platforms and reserves the right to change any of the terms and conditions contained herein at any point in time.
      It is the User’s responsibility to periodically review the update and changes made to these Terms of Use and the continued use of Platforms will be considered as You giving your acceptance to such updates and changes.
3. Eligibility
      You should have completed 18 years of age and be competent to enter into a contract under the Indian Contract Act, 1872. If You are under 18 years of age who is intending to avail the services and content available in the Platforms, You should do so through your legal guardian in accordance with applicable law. Where a User downloads and signs into the Platforms, You agree to have read and accepted these Terms of Use.
      If You are using the Platforms on behalf of any corporation, company, institution, association or other entity, the User using the Platforms should be authorized by such corporation, company, institution, association or other entity to use and access the Platforms.
      By visiting the Platforms and accepting these Terms of Use, you represent and warrant that you are competent to contract under the law you are subjected to. You also represent and warrant that you will use the Platforms in a manner consistent with any and all applicable laws and regulations.
      You give your consent that we may add or change these Terms of Use at any time. New terms if any will come into effect immediately and your continued usage of the Platforms shall be in concurrence to these Terms of Use. We recommend you check the Terms of use frequently, as these are subjected to periodical updates.
4. Registration
      In general, you can visit the Platforms without purchasing the products or revealing your identity or any personal information about yourself. However, you may not be able to access certain parts, contents and sections of the Platforms or purchase the products unless you register with and create an account in the Platforms and login to such account through the login mechanisms extended by CSK. Additionally, You will have to confirm that You have read and agreed to these Terms of Use, the Privacy Policy and the Returns and Refund Policy.
      The information sought at the time of registration may include your email address, residential address, date of birth and mobile number. You may be required to provide certain additional information as may be specified at the time of registration or as specified in the Privacy Policy. The registration information you provide must be accurate, complete, and current at all times.
      You understand that it is your responsibility to protect the information you provide in the Platforms including but not limited to your username, password, email address, contact details and mobile number. You are responsible for maintaining the confidentiality of the password and your account and for restricting access to your device to prevent unauthorised access to your account, and are fully responsible for all activities that occur under your account. You agree to immediately notify CSK in the event that any unauthorised use of your account or login or any other breach of security comes to your attention.
5. Third Party Services Integration
      The Platforms have integrations / might have integration with third party services other than Facebook or Twitter in future. This may facilitate sign in through these services.
      These third-party services require you to own a separate account or registration with them. The terms under which those third-party services engage with you, share information or data with the Platforms is case-specific.
      You must be aware of the terms and conditions of the respective third-party services before attempting to associate your activity on the Platforms with those services.
      We disclaim all liabilities and take no responsibility for the content that may be posted on such third party websites by the users of such websites in their personal capacity on any of the above mentioned links for sharing and/or listing purposes as well as any content and/or comments that may be posted by such user in their personal capacity on any official webpage of CSK on any social networking platform.
      The User acknowledges that CSK has arrangements with third party service providers to undertake, fulfil, process and complete the orders received from its Users. Further, Users acknowledge the same and agree to abide by the terms and conditions set out by respective third-party service providers.
6. Privacy
      Our Privacy Policy incorporated by reference in these Terms of Service, sets out how we will use personal information you provide to us. By using the Platforms, you agree to be bound by the Privacy Policy, and warrant that all data provided by you is accurate and up to date.
7. Exactness of the products listed in the Platforms
      The images of the items on the Platforms are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that your computer's display of the colours accurately reflect the colour of the items. Your items may vary slightly from those images. All sizes and measurements of items are approximate; however, we do make every effort to ensure they are accurate as possible. We take all reasonable care to ensure that all details, descriptions and prices of items are as accurate as possible.
8. Restrictions on Use
      You are required to utilize the Platforms only for lawful purposes.
      Users will be restrained from using the Platforms in case of
      (a) breach of any applicable, local, national or international law or regulation;
      (b) using the Platforms for unlawful or fraudulent purpose; and
      (c) attempts to send, receive, upload, download or re-use any material contained in the Platforms.
9. Contests
      From time to time, we conduct online contests in the Platforms and issue prizes. Each such contest shall be subject to its own terms and conditions.
10. Intellectual Property Rights
      CSK, its affiliates or associates are the owners or the licensee of all intellectual property rights in the Platforms and in the associated content such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, software, etc. Those works are protected by appropriate Indian / Internation copyright laws.
      All software used on the Platforms are the property of CSK, its affiliates, associates or its software suppliers and is protected by laws of India and international copyright authors rights and database laws.
      Every User grant CSK a non-revocable, worldwide, royalty-free and sub-licensable right and license to use, copy, publish, reproduce or adapt any content contributed by the User. We won’t be liable for any infringement of intellectual property rights.
      The trademarks, logos and service marks displayed on the Platforms (“Marks”) are the properties of CSK or its affiliates, associates or its content suppliers or users or respective third parties. Users are not permitted to use the Marks without the prior consent of CSK, its affiliates, associates or its content suppliers or users or the third party that may own the Marks.
      You must not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by email or other electronic means and whether directly or indirectly and You must not assist any other person to do so. Without the prior written consent of CSK, modification of the materials, use of the materials on any other website or networked computer environment or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited.
11. Licence
      Users who have downloaded the Platforms in their personal mobile device as allowed by the devices application store can access the Platforms. We grant You a limited licence to access and make personal use of the Platforms, but not to download (other than page caching) or modify it, or any portion of it, except with express written consent of CSK.
      You agree not to (i) use the app for any other intend other than the ones exclusively highlighted in these terms (i) modify, copy, reproduce, otherwise tamper with, distribute, license, sell, transmit, broadcast, stream or exploit the Platforms or any part of the Platforms.
12. Information, Availability and Updates
      Though we ensure the accuracy and completeness of the information published, some of it is supplied to us by third parties and we are unable to validate its accuracy. You are advised to verify the accuracy of any information before firmly relying on it. Given the innate nature of the internet, the service is prone to errors, interruptions and delays at any time. Hence, the Platforms come with "as is" without warranties of any kind and there is no acceptance of liability arising out of inaccuracy or omission in the information or interruption in availability.
      We reserve the right to change (i) the presentation, features, functionality, and content of the Platforms (ii) any third party we engage to provide any aspect of the Platforms to You; provided any such change shall not adversely impact You or continued provision of the Platforms to You. Automatic or manual updates are triggered in the Platforms at any time without notice to keep the Platforms updated.
13. No warranty
      Products or services made available through and listed in the Platforms are on “as is” and “as available” basis without any warranty of any kind, express, implied, statutory or otherwise, including the implied warranties of title, non-infringement, suitability, accuracy, reliability, completeness, timeliness, performance, safety, merchantability or fitness for a particular purpose or the legality of the products listed or displayed or transacted to the extent permitted by applicable law and CSK does not accept any liability for any defects, deficiencies, short comings, errors or omissions.
      CSK does not make any representations pertaining to the information, content, products or services included on or otherwise made available to You through or on the Platforms.
      The quality of products, services or other material purchased through the Platforms do not carry endorsement of any kind from our end and is the sole liability of the respective seller.
14. Pricing
      We ensure that all details of prices appearing on the Platforms are accurate, however errors may occur. If we discover an error in the price of any goods which you have ordered, we will inform you of this as soon as possible. If we are unable to contact You, we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund. The products available on the Platforms are for retail sales, intended for end user consumption and is in no away available for resale.
      Additionally, prices for items may change from time to time without notice. However, these changes will not affect orders that have already been dispatched. The price of an item includes VAT, goods and service tax (or similar taxes) at the prevailing rate for which we are responsible as a seller. Please note that the prices listed on the Platforms are only applicable for items purchased on the Platforms and not through any other source.
15. Payments
      Prices are listed in Indian Rupees in general. If international shop is enable the prices may be listed in appropriate foreign currency. The Platforms have entered into agreement with third party gateway service providers and financial institutions approved by the Reserve Bank of India for payment related endeavours.
      We accept all payment options such as all major credit / debit Cards, net-banking, etc along with option for cash on delivery (COD) as may be applicable from time to time. Users hereby agree to provide accurate information of credit / debit cards and other payment instruments to purchase products on the Platforms. Every User warrants that he/she may not utilize any payment information illegally owned by the User. The Platforms shall not utilize or share user information with any third party unless required by law, regulation or court order. The Platforms shall reject all liabilities arising out of information loss pertaining to the confidentiality of credit/debit card details or pre-paid instrument account.
      Using payment facilities highlighted in the Platforms do not make the Platforms liable or responsible for non-receipt, non-payment, and non-provision of after sales or warranty services. The Platforms shall not be responsible for any claims arising out of not processing a transaction.
16. Shipping and Delivery
      You will be given various options for delivery of items during the order process. The options available to You will vary depending on where You are ordering from. An estimated delivery time is displayed on the order summary page. On placing your order, you will receive an email containing a summary of the order and also the estimated delivery time to your location. Sometimes, delivery may take longer due to unforeseen circumstances. In such cases, we will proactively reach out to you by e-mail and SMS. However, we will not be able to compensate for any mental agony caused due to delay in delivery.
      Your shipping address and pin code will be verified basis the information provided by You in the Platforms, before You proceed to pay for your purchase. In the event your order is not serviceable by our logistics service providers or the area is not covered, we will request You to provide us with an alternate shipping address. You can make purchases on the Platforms from anywhere in the world but at the same time You must ensure the payment and shipping address is within India.
      When You submit an alternative address for delivery, You are responsible for accepting and collecting the package from such alternative address. Confirmation from the logistics service provider of successful delivery to the alternative shipping address is deemed as acceptance of delivery by You and CSK will have no liability in this regard.
      All products purchased from the Platforms shall be delivered to the User by Us on behalf of the respective sellers through a logistics partner. Though we stick on to the delivery dates as intimated, the claims or liabilities arising from such delays shall be rejected by the Platforms.
      Shipping Speeds Generally, India orders are delivered in 8 to 10 working days.
17. Return and refund of products
      Products should be returned unused, in their original packaging along with the original price tags, labels, packing, barcodes, user manual, warranty card and invoices, accessories, freebies and original boxes. If a product is returned without the essentials, it will not be accepted for return. If the logistics partner validates the same at your door, he may refuse to pick up the product because these are required details to be shipped along with the product, and CSK reserves the right to refuse any such returns in the absence of a complete product not handed over to the logistics partner.
      The returned products are subject to verification and quality checks in order to determine the legitimacy of the complaint or return. No products will be accepted for return by the seller if: (i) the User has damaged the product (ii) there is a change in the product quality, quantity and other characteristics (iii) the user is not attempting to return the exact product delivered.
      All return request will be initiated within 2 (two) days from the date of delivery of the order. However, CSK may at its sole discretion decide to accept the return beyond the period of 2 (two) days.
      The return pick up will be arranged within 2-3 days of your request. There are certain areas where we cannot provide a pick-up service. However, you can self-ship your product through any courier service, preferably Speed Post.
      No products will be accepted for return by the seller if (i) the user has damaged the product (ii) there is a change in the product quality, quantity and other characteristics (iii) the user is not attempting to return the exact product delivered
      Return should be initiated within 2 days from the date of delivery. CSK may at its sole discretion decide to accept the return beyond the 2-day period too.
      Custom printed merchandise is not eligible for return.
      Once the order has been picked up, the refund will be initiated to your selected mode within 30 (thirty) days from the date your order is picked, subject to your returns passing the quality checks.
18. Termination of account
      We may terminate your access to all or any part of its services at any time, with or without cause, with or without notice, effective immediately. You may also terminate your use of the service at an time. However, You shall continue to be bound by all provisions of these Terms of Services, which shall survive termination, including without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
      We may terminate your access to the Platforms if you are determined to be, in the CSK’s sole discretion, a repeat infringer of these Terms of Use.
      CSK may, but shall not be obligated to, give you any warning if you have violated these Terms of Use prior to termination of your account.
      By accepting the Terms of Use, the User consents to pay Us the complete amount for the order placed by them in the Platforms. However, We do not control the amount charged to the User by their bank related to the their purchase from the Platforms, to which CSK disclaims any liability in this regard.
19. Grievance and Customer Care
      In accordance with the Information Technology Act, 2000 and the rules made there under and the Consumer Protection (E-Commerce) Rules, 2020, the name and contact details of the Grievance Officer for the Platforms are provided
      Name: Avinash Sridharan
      Email Id: finance@chennaisuperkings.com
      Additionally, you can reach our customer support team to address any of your queries / grievances through email at support@chennaisuperkings.com
20. Indemnity and limitation of liability
      You hereby agree to indemnify, defend and hold harmless Chennai Super Kings Cricket Limited, its affiliates and all of the Company’s officers, employees, directors, owners, agents, information providers, affiliates, licensors and licensees (collectively the “Indemnified Parties”) from and against any and all liability, claims, actions, suits, proceedings, demands, costs and expenses, including, without limitation, reasonable attorneys' fees, incurred by the Indemnified Parties in connection with any claim arising out of any breach by you of the terms herein or:
      a. misinterpretation of the terms;
      b. claims raised by third parties in connection with the Users use of Platforms; and
      c. Breach of any third-party rights by the user.
      The Company reserves the right, at its own expense, to assume the exclusive defense and control of any matter subject to indemnification by You. You shall cooperate as fully as reasonably required in the defense of any such claim.
      In no event shall the Company be liable for any special, incidental, indirect or consequential damages of any kind in connection with your usage of the Platforms.
21. Applicable law
      The terms contained herein in relation the Platforms, shall be governed and interpreted in accordance with the laws of India and courts of Chennai, India shall own exclusive jurisdiction to entertain any proceedings in relation to any disputes arising out of the same.
Download Now
Official App Fan

Chennaisuperkings © 2025 All rights reserved